Please read and ensure you are aware of our full terms & conditions which can be found below:
BOOKING POLICY:
All appointments are subject to 30% non-refundable booking fee and this is required at the time of booking to secure future appointment.
All booking fees are non-transferable and non-refundable.
Failure to attend your appointment will result 100% charge of your total booking taken from the card placed at time of booking.
CANCELLATION POLICY:
We require minimum of 72 hours if booking is cancelled/rescheduled, due to the nature of our work it is very hard to fill cancelation slots at short notice due to patch tests being needed.
Any cancellations less than 72 hours will result in a 100% fee of your total booking taken from the card placed at time of booking.
If you do not attend ‘no show’ your appointment or cancel with less than 72 hours notice, you will be charged 100% of the FULL procedure price.
Please note that cancelled appointments are only recognised with written confirmation – either email, text or social media.
Late arrival (15 mins) to your scheduled appointment will result in your practitioner being unable to carry out your procedure and you being charged 50% of the full treatment value. You also may be asked to reschedule your appointment.
Please not that Emma Hart Aesthetics cannot be held responsible for appointments that a client has forgotten.
IMPORTANT INFORMATION:
HAIR REMOVAL PACKAGES/COURSES: Any last minute cancellations (less than 48 hours) will result in that session being voided and lost from the course.
Minors under the age of 21 are NOT permitted on our premises due to insurance requirements.
We are committed to providing only the highest quality treatment and therefore only yourself and our staff will be permitted into your treatment room during your procedure.
Emma Hart Aesthetics Ltd.
12th April 2021 – Reviewed Jan 2023
